Granger Customer Data Verification and Survey (December 2008)

Technology is making its way into our trash hauling business as we are in the process of upgrading our computer system. To ensure that we have accurate information, we are conducting an audit of all customer accounts. We would also like to take this opportunity to ask you to share your thoughts about Granger.

* Required Field
Account Number:
First Name:*
Last Name:*
Billing Address:*
City / State / Zip:*	,	Michigan
Daytime Phone:*
Email (or NA):*

In your opinion, which of the following terms best describe Granger (check all that apply):

ResponsibleCommunity-MindedGenerousEnvironmentally FocusedPioneerEnergy ProducerInnovativeSuccessfulRespectfulIndustry LeaderFairHonestOther

Describe Other:

How satisfied are you with Granger's service?

Why do you use Granger (check all that apply):

AffordableGood ServiceReputationReliabilityInnovationGood to the EnvironmentService Options - container type/sizeLocal Company

It is important to us that our drivers treat customers and their property with respect. When you think about how your cart is returned to the curb, how much debris - if any - is left after collection, and driving speed, do you feel our associates are respectful?

If you answered "No" or "Don't Know", please explain:

Have you ever called our office for help on any issue?

If "Yes", was the issue resolved to your satisfaction?

Would you like to tell us more about it?

How did you first hear about Granger?

Describe Other: